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Secure intake · no insurance needed · no membership fee
Nurse-led team explains the process. Medical decisions stay with the licensed provider.
Mailing address
14 Hazard Ave, Suite 23, Enfield, CT 06082
Correspondence only. This is a mailing address, not a clinic.
Questions about the process?
Get help understanding the process, treatments, next steps, and your ReformedRx experience. Medical decisions are made by your licensed provider.
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Book a free 15-minute call with our team to find the right place to start.
Already a patient?
Go straight to your secure portal to message your care team, request refills and check orders.
Answers to the
common questions.
Getting started
How does ReformedRx work?
Choose a treatment, complete the online intake, and a licensed provider reviews it. A prescription is issued only if appropriate, and the pharmacy ships it to you.
Do I need a prescription?
Yes. All medications require an online consultation with a licensed provider, who determines whether a prescription is appropriate based on your health history.
How does the online consultation work?
You complete a health questionnaire as part of an online visit, and a licensed provider reviews your information before prescribing. The consultation is included in the price of your medication, so there is no separate consultation fee.
Do I need a video visit?
Most visits are completed online. For weight loss treatment, patients in Kansas, Louisiana, New Mexico and West Virginia need a short live video visit with their provider, as required by state rules.
What states do you serve?
We serve patients in 46 states. We do not currently provide services in Alaska, Mississippi, New Jersey or Texas. Availability can vary by product, depending on whether the dispensing pharmacy is licensed to ship to your state.
Is there an age requirement?
You must be 18 or older to use ReformedRx services.
Can I switch to ReformedRx from another provider?
Yes. Share your current treatment and medication history during your consultation, and your provider will determine how to continue your care.
What if I don't qualify for treatment?
If a provider determines treatment isn't appropriate for you, you won't be charged for medication, and you may be referred to a more suitable care path.
Providers & safety
Are ReformedRx providers licensed?
Yes. Prescriptions are issued by licensed healthcare providers practicing through Beluga Health, following an online consultation. Medications are dispensed by The Pharmacy Hub, a pharmacy licensed in the states it ships to and regulated under FDA compounding rules.
What is a compounded medication?
A compounded medication is a prescription medication prepared by a licensed pharmacy for an individual patient, based on a valid prescription from a licensed provider. Compounding allows the pharmacy to prepare a specific dose, strength or form.
Are compounded medications FDA-approved?
No. Compounded medications can be legally prescribed under federal law, but they are not FDA-approved and do not undergo FDA review for safety, effectiveness or manufacturing quality. They are prepared by licensed pharmacies based on a valid prescription.
Who should not use these treatments?
Certain medical histories and conditions, including pregnancy, may make treatment inappropriate; your provider will review your health history during consultation to determine eligibility.
What if I'm taking other medications?
Let your provider know about all current medications and supplements during your consultation, since this may affect eligibility or dosing.
What if I experience side effects?
Contact your provider through the platform right away if you experience side effects; for a medical emergency, call 911 or go to the nearest emergency room.
Can I change my dose?
Dose changes should only be made in consultation with your provider based on your monitoring and progress. You can request a dosage adjustment in your follow-up check-in; a provider will review your progress and issue an updated prescription if appropriate.
Will I have ongoing access to a provider?
Yes. Programs include follow-up access to your provider for monitoring and adjustments as needed.
Is my information kept private?
Yes. Patient information is handled in accordance with our Privacy Policy and applicable healthcare privacy laws.
Pricing & billing
How much does treatment cost?
Pricing varies by program and plan. Exact pricing is listed on each product page.
When am I charged?
Your card is authorized at checkout, but you are only charged if a provider approves your treatment.
Is this covered by insurance?
No. ReformedRx operates on a cash-pay basis and does not bill insurance directly.
Are there membership fees?
No. There are no membership fees, and you can cancel your plan anytime before your next charge date.
Is there a commitment period?
No long-term contract is required. Plans are billed monthly or every 3 months, depending on the plan you choose, and you can cancel before your next charge date.
What is your refund policy?
Refunds are handled according to our Refund Policy; contact support with any questions about a specific order.
Refills, shipping & cancelling
How do I renew my order?
Your plan renews automatically. Before each refill, you'll receive a follow-up questionnaire by email. Your provider reviews it, and your refill is charged and shipped only after your provider approves it.
How do I cancel?
Cancel anytime in your patient portal by messaging the support team, or by emailing support@reformedrx.com. Cancel before your next charge date to avoid being charged for your next refill. See our Refill and Cancellation Policy.
How is my medication shipped?
Medication ships from a licensed pharmacy directly to you; shipping is included in the price of your medication, and timelines vary by product and are noted at checkout.
What if my package is lost or arrives damaged?
Contact support through your patient account and we'll help resolve a lost or damaged shipment.
What if I need to speak with someone about my order or account?
You can reach support through the patient portal or by contacting our support team directly.
Weight loss (GLP-1)
How long will it take me to lose weight on a GLP-1?
Treatment starts at a low dose that your provider gradually increases over time (this is called titration). During the first weeks, your ReformedRx care team checks in on common side effects such as nausea. Response to treatment varies from person to person, and your provider monitors your progress and adjusts your plan at each check-in.
What's the difference between a GLP-1 medication and a "GLP-1 supplement"?
GLP-1 medications such as semaglutide and tirzepatide are prescription drugs that bind directly to GLP-1 receptors in the body, the receptors involved in appetite, digestion and blood sugar regulation. Because they act on these receptors, they can cause side effects and are not appropriate for everyone, which is why they require an evaluation and ongoing supervision by a licensed provider. ReformedRx offers compounded versions, which are prescribed by a licensed provider and prepared by a licensed pharmacy. Compounded drugs are permitted to be prescribed under federal law, but are not FDA-approved and do not undergo FDA safety, effectiveness, or manufacturing review.
Over-the-counter "GLP-1 supplements" do not contain semaglutide, tirzepatide or any other GLP-1 medication. They typically contain ingredients such as fiber, plant extracts or probiotics, and are marketed as supporting the body's own GLP-1. Supplements are not regulated as drugs, their ingredients and strength are not reviewed before they are sold, and they are not approved to treat weight.
How do GLP-1s quiet "food noise"?
"Food noise" means constant, intrusive thoughts about food. GLP-1 medications act on the parts of the brain that control appetite and slow how quickly your stomach empties, so you feel full sooner and stay full longer. Many patients say this makes food feel less consuming and makes it easier to stick to their eating choices.
What are the common side effects of GLP-1 treatment?
The most common side effects are nausea, vomiting, diarrhea, constipation, stomach pain, headache and tiredness. Most are digestive, are usually mild to moderate, and often ease as your body gets used to each dose. Contact your care team if side effects are severe or don't improve, and get medical help right away for severe stomach pain that doesn't go away.
Are there other potential health benefits of GLP-1s?
Researchers have studied GLP-1 medications for effects beyond weight loss, such as blood sugar, blood pressure and cholesterol. Compounded GLP-1 medications have not been evaluated in clinical trials, and ReformedRx does not claim they provide these benefits. Your provider can talk with you about what to expect for your health.
Healthcare services are provided by independent licensed providers practicing through Beluga Health. Prescriptions are filled by The Pharmacy Hub, a licensed pharmacy.
Licensed providers make all consultation and prescribing decisions. Purchasing does not guarantee a prescription. Prescriptions are issued only after a licensed provider reviews your information and determines that treatment is appropriate.
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